Building High Performance Teams

A Simple Word: Clarity 

The ultimate performance state for any team is true Clarity – where everyone understands and believes in the team objectives; where everyone understands the role they play in their achievement; where everyone is unambiguously clear about what is required with regard to behaviours and outcomes; where everyone is unambiguously clear about vision and culture. True Clarity allows everyone to be more effective, but is elusive for most teams. 

We think we have Clarity, but in most cases we don't. We think objectives are clear because we have performance targets and KPI's, but ask around the average team and you will find that people either don't know what they are, or aren't really that interested. 

Common working approach is rarely addressed. We assume this comes as a consequence of the objectives, which we also thought were common. 

How do we make them truly clear, consistent and common? By building some simple team capabilities, we are able to create greater buy-in to team objectives, which in turn increases people's commitment to their achievement and staff engagement overall. And by driving towards these with congruent leadership, we reinforce these and create greater clarity. 

To build truly high performing teams we master these simple but elusive elements. 30 years of research comes down to these key things. They help us create Clarity.



Open and honest communication and constructive conflict help us find the best solutions to problems and get real buy-in, commitment and understanding. Reignite these capabilities and contribution. 



Ask most team members what the common objectives of the team are and they will stare blankly. We build objectives that engage people and focus activity. Vision, Goals, Strategic Imperatives.



This is most often overlooked in building teams. What culture do we want to create and what 'Brand' do we want the team to have? All these outcomes are reflected by the behaviours we choose.

Leadership and


This keeps the team on track, focussed and productive. It also engages people by giving them consistency between what they agree upon and how management reinforces through actions and processes.